IRT's Ticket Office phone lines are experiencing system delays. If you are unable to reach a customer service representative at 317.635.5252, please leave a detailed voice message. Your call is extremely important to us, and we will return your call as soon as possible. Thank you for your patience and understanding!

Frequently Asked Questions (FAQs)

IRT’s 2023-2024 FAQs will be constantly evolving as we have more information to share! Check here for updates throughout the season. And, sign up for our e-news to be in the loop on developing plans.

If you don’t see an answer for a question you have:

The Ticket Office is open Monday – Friday from 10:30 am – 5:30 pm. The Ticket Office can be reached by phone at 317.635.5252 or by email at

On performance days, the Ticket Office will remain open until 30 minutes after the performance begins. When performances fall on Saturday and Sunday, the Ticket Office opens two hours before our first performance and will remain open until 30 minutes after the final performance begins.


We are again providing pre-show chats with IRT artists which begin 45 minutes prior to the performance time and last for about 20 minutes. Select performances will also have Talk Backs after the show. To learn about additional programming including ASL/AD shows, Talk Backs, Community Conversations, review each production’s webpage for more details. 


Let us know if you have questions now or once our season starts. Call or email our Ticket Office at 317.635.5252 or