Single tickets may be exchanged at any time prior to your scheduled performance for any other performance of the same show for a $6 per ticket exchange fee plus the price difference when switching into a performance of higher value. If you are a season ticket holder and are switching into a performance of higher value, you may be required to pay an upgrade fee.
We encourage you to make Ticket Exchanges at least 24 hours prior to your scheduled performance. Season ticket holders receive one voucher for a free upgrade with each seated subscription.
Season ticket holders also have the Trade-A-Play option, which allows one ticket exchange into any other Signature six, regular-season productions without any exchange fees or restrictions.
If you should forget to exchange your tickets until after the performance date has passed, you will be required to pay a $15 late exchange fee. Season ticket holders will get a one-time exemption for their first late exchange.
If you know you will not be able to make your performance, but do not know when you can reschedule, please call the ticket office to release your seats and you may call back at a later date to choose another performance without incurring the late exchange fee.
SUMMER TICKET OFFICE HOURS
From May 22nd through August 20th, the IRT Ticket Office is open Monday through Thursday from 11am until 6pm and Friday from 11am to 2pm. We are closed on Saturday and Sunday.